Cancellation and Refund policy

At Flyingplaneticket, we prioritize customer satisfaction and strive to offer a fair and transparent cancellation and refund policy. This policy outlines the terms under which you can cancel your order and request a refund.

Order Cancellation:

Before Shipping: You can cancel your order at any time before it is shipped. To cancel, please contact our customer service team with your order details. We will process your cancellation request promptly and issue a full refund to your original payment method.

After Shipping: If your order has already been shipped, you may still cancel it. However, you will be responsible for return shipping costs. Once we receive the returned item in its original, unused condition, we will issue a refund minus any applicable shipping charges.

Digital Products:

Before Download: You can cancel your purchase of digital products before downloading them for a full refund. Contact our customer service team with your order details to process the cancellation.

After Download: Due to the nature of digital products, refunds are not available once the product has been downloaded. We recommend verifying product specifications and compatibility before completing your purchase.

Services:

Scheduled Services:For services scheduled in advance, cancellations can be made up to 24 hours before the scheduled time for a full refund. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.

Refund Process:

- Refunds will be processed within 7-10 business days after we receive your cancellation request or the returned product. Refunds will be issued to the original payment method.

- For returned products, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Exceptions:

- Custom-made or personalized products are non-refundable unless they arrive damaged or defective. - Sale items are final sale and cannot be refunded.

Contact Us:

If you have any questions or need assistance with cancellations and refunds, please contact our customer service team at +1 888-411-4334 / 844-954-9950. We are here to help and ensure a smooth process for you.

By purchasing from Flyingplaneticket, you agree to this Cancellation and Refund Policy. We appreciate your business and aim to provide the best possible customer experience.